Contact Us

Questions about a review, a comparison table, or something that looks out of date on sharonkykimdesigns.com? This page explains what we can help with, what we can't, and the best way to reach us.

What we can help with

Sweeptastic Sister Sites is an independent research and comparison site covering sweepstakes (social) casinos — sites like Sweeptastic, Crown Coins, Spinblitz, Lone Star, and the other brands featured in our rankings. We're happy to hear from readers on things like:

• Corrections to a Gold Coin or Sweeps Coin welcome offer, a redemption minimum, or an excluded-state list that's changed since we last checked it
• Feedback on how we've scored or ranked a particular site
• Suggestions for a sweepstakes casino you think should be reviewed
• General questions about how the sweepstakes model works, or how our comparisons are put together
• Reports of broken links, outdated information, or anything else that doesn't match what you found when you visited a site directly

Because excluded-state lists and bonus terms in this industry shift often, reader corrections genuinely help keep our tables accurate. If you've noticed a site has changed its terms, tightened its state restrictions, or updated its Gold Coin package pricing, let us know and we'll verify it before updating the page.

What this page is not for

We are a comparison publisher, not a casino operator. That means we can't help with anything that has to happen on the sweepstakes site itself. For those matters, you'll need to go directly to the operator in question:

• Account access, login issues or password resets — handled by the individual sweepstakes site, not by us
• Redemption requests, KYC verification or payout status — these are processed by the operator that ran your account
• Gold Coin or Sweeps Coin balance disputes — contact the support team of the site where you play
• Refunds for optional Gold Coin purchases — handled under that operator's own billing terms

Each site listed in our rankings — including non-Gamstop casino options for UK readers if that's relevant to you — has its own customer support channel, usually reachable through a help centre or live chat once you're logged in. We don't have visibility into individual player accounts and can't intervene in redemption or billing matters on an operator's behalf.

Before you write in, a quick reminder on how this works

A few basics worth restating, since we get questions about them regularly:

• Every site we cover operates as a sweepstakes or social casino, not a real-money gambling site. Gold Coins are for fun play only and carry no cash value; Sweeps Coins are the coins that can be redeemed for cash prizes or gift cards, usually subject to a minimum balance and a playthrough requirement.
• No purchase is ever necessary to play or to redeem. Free Sweeps Coins are available through signup bonuses, daily login rewards, and Alternate Method of Entry (AMOE) requests by mail — Gold Coin purchase packages are always optional.
• Availability varies by state and changes over time. A handful of states are commonly excluded from most sweepstakes casinos, and that list is not fixed — always check the current terms on the operator's own site before signing up.
• Players must be 18 or older (21+ on some sites) to register and play.

If your question touches on any of these points, our Responsible Gambling page and Terms and Conditions page cover the ground in more detail and may answer it faster than waiting on a reply.

How we handle affiliate relationships

Sweeptastic Sister Sites earns commission when readers click through to a featured sweepstakes casino and sign up. This funds the research behind our comparisons but does not buy placement — a brand's position in our rankings reflects the scoring criteria described on our comparison pages, not who pays the most. If you have questions about how a specific ranking or rating was reached, we're glad to explain the reasoning behind it.

What to include when you contact us

To help us answer efficiently, it's useful to include:

1. The page or site name your question relates to (for example, "Lone Star comparison" or "excluded states table")
2. What you're seeing versus what you expected — screenshots help if you're flagging an outdated figure
3. Your general location (state) if the question involves availability, since eligibility varies across the US

We read every message but can't guarantee a reply to account-specific or billing questions that belong with an operator's own support team. For anything related to problem gambling, the US helpline 1-800-GAMBLER is available independently of any site or operator we cover, and our Responsible Gambling page lists further tools such as purchase limits, cooling-off periods and self-exclusion options.

Learn more about how we work

If you'd like more background on our methodology and editorial standards before reaching out, our About Us page covers how we research and score each sweepstakes casino, and what independence means for our rankings.